Which Personal Data Do We Collect And How Do We Use It?
We are committed to protecting your personal data and comply with the applicable legal regulations. This data privacy statement is meant to inform you as to which type of data we collect for which purpose and in which situations it will be disclosed to third parties.
On our website, personal data will be collected and processed only as is necessary in order to make information available to you, our customer, and as is required for processing of contracts. Data will only be disclosed to third parties if this is necessary to enforce our own rights, in particular due payment claims against customers in arrears, or if we are legally bound to do so. Data indispensable for the purpose of performing a contract will be disclosed to the parties responsible for processing your order.
Our server statistics automatically store data transmitted to us by your browser. These are:
- Browser type and version
- Operating system used
- Referrer URL (the site visited before)
- Timestamp of server request
This data usually cannot be attributed to particular persons. This data will not be merged with other data sources. Moreover, the data will be deleted after statistical evaluation after two weeks at the latest.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”)
1600 Amphitheatre Parkway
In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of such data by Google by downloading and installing a browser plug-in available at the following link: tools.google.com/dlpage/gaoptout?hl=en.
For more information, please refer to https://support.google.com/analytics/answer/6004245?hl=en (general information on Google Analytics and data privacy). Please note that on this website, the “gat._anonymizeIp();” code was added to Google Analytics to ensure the anonymized collection of IP addresses (so-called IP masking).
To draw the attention of potential users and customers to our online offers, we use the “Google AdWords” online promotion service, and, within Google AdWords, the Conversion Tracking feature, an analysis service of Google Inc. (Google)
1600 Amphitheatre Parkway
Conversion Tracking means that Google AdWords sets a cookie on your computer (“conversion cookie”) if you reached our website via a Google ad. These cookies become invalid after 30 days and are not used for personal identification purposes. If the cookie has not expired yet when you visit particular pages of our website, we and Google can see that you clicked the ad and thus were redirected to our website. Every AdWords customer is assigned a different cookie. This means that cookies cannot be tracked across the websites of AdWords customers. The information obtained through the conversion cookie is used to create conversion statistics for AdWords customers who have opted to use the Conversion Tracking feature. This way, AdWords customers learn how many users clicked their ad altogether and were redirected to a website that includes a conversion tracking tag. However, they do not receive any information that enables them to identify the actual users personally.
If you do not want to take part in the tracking procedure, you can, here again, prevent the cookie required for this feature from being set, e.g. by using the browser setting that generally disables cookies. Another way to disable conversion tracking cookies is to use a browser setting that blocks setting of cookies by the “googleadservices.com” domain. The data privacy statement by Google related to Conversion Tracking is accessible at https://services.google.com/sitestats/en.html.
To inform prospects as much and as comprehensively as possible and to continuously improve on our offers, itelio GmbH employs the unbounce service provided by the Canadian company
unbounce Marketing Solutions Inc.
400-401 West Georgia Street
unbounce hosts individual pages of our website for promotions or advertising campaigns and supplies itelio GmbH with evaluations of the prospects’ activities. In this process, your browser directly communicates with unbounce so that your IP address can be transmitted and cookies can be set. All input made by the user on these pages is stored with unbounce.
For handling the ordering and invoicing procedures for our software through our website, we cooperate with
Brabanter Str. 2-4
We distribute our newsletters through a newsletter delivery platform run by the US provider
150 N. Michigan Ave Suite 1230
Both the e-mail addresses of the recipients of our newsletters and other data described within this statement are stored on ActiveCampaign servers in the USA. ActiveCampaign uses this information for delivering and evaluating the newsletters on our behalf. Moreover, ActiveCampaign may use this information for enhancing or optimizing their own services, e.g. for the technical optimization of the delivery procedures and the representation of the newsletters or for economical purposes, i.e. to determine in which countries the recipients reside. ActiveCampaign, however, does not use the data of our newsletter recipients to address them on its own behalf or to disclose this data to third parties.
Newsletters are also distributed through the German provider
CleverReach GmbH & Co. KG
who was charged by us with performing this service on our behalf. The data you input for downloading the software and receiving a license key may be transferred to the service provider CleverReach GmbH & Co. KG and stored on their server. We use your data exclusively to provide information related to the downloaded software and in compliance with the German data privacy regulations. After the newsletter has been delivered, we delete the data from the servers of CleverReach GmbH & Co. KG. CleverReach GmbH & Co. KG will not disclose your personal data to third parties.
Facebook Custom Audience
Facebook users should note that this website uses the Website Custom Audience communication tool from Facebook. For this purpose, so-called Facebook pixels are built into our websites that mark you in anonymized form, i.e. without identifying you personally, as a visitor of our website.
Right of revocation: Objections against the use of Facebook Website Custom Audiences can be made at https://www.facebook.com/ads/website_custom_audiences. For this, you must be logged in to Facebook.
Our website includes social plugins for various social networks, such as Facebook, Twitter, or Google+. These plugins are operated exclusively by their respective owners. The plugins on our website are identified by the button associated with the respective provider or service. If you visit one of our websites that includes such a plugin, your browser connects to the servers of the corresponding services. This, in turn, transmits the plugin contents to your browser and integrates them into the displayed page. Visiting our website therefore transmits the respective information to the corresponding service. If you are logged in to your personal user account of one of these services while visiting our website, this service is able to associate your visit of this website to your user account. Users can use these plugins to post or share links to websites in social networks. When you interact, such as by leaving a comment or clicking a button, the respective information is transmitted directly to the corresponding service and stored there. If you do not wish that such a data transmission occurs and want to disable this activity, log out of your social networks or user accounts before visiting our website. We have no influence on the data transmission and collection by social plugins. For more information on the purpose and extent of data collection by the respective provider or service and the further use and processing of the data, please refer to the respective data privacy statements available directly from the providers’ websites. Go to these websites to find information on your rights and the possibilities to achieve satisfactory data privacy settings for you.
Our services are not intended for or directed to children under the age of 13. For this reason, we do not knowingly collect data of persons that are under the age of 13.
Right of revocation
You can object to the use of your data at any time with future effect, provided that this data is not required for the contract. For this purpose, please send an e-mail to us at firstname.lastname@example.org.
Disclosure of data
Your data will not be disclosed to third parties, unless itelio is legally obliged to do so in specific cases or if you use the social media services mentioned above or other services provided by third parties.
Right to information, Deletion
Each customer has the right to information, correction, blocking, and deletion of his/her stored data free of charge according to sections 34, 35 of the BDSG (German Federal Data Protection Act). Please send your request by e-mail to: email@example.com
itelio takes technical and organizational precautions to protect your personal data, which is managed by us, from accidental or deliberate manipulation, loss, destruction or from access by unauthorized individuals. External service providers are carefully selected and bound contractually by us according to paragraph 11 of the German Federal Data Protection Act. We improve our security measures on an ongoing basis in line with the technological development. For data processing and data collection, we use the SSL (Secure Socket Layer) protocol.
Contact / Questions
If you have further questions on data privacy, do not hesitate to contact us at any time by e-mail to firstname.lastname@example.org
Modification of Our Data Privacy Regulations
We reserve the right to modify our data security and data privacy regulations to the extent as this becomes necessary due to the technical development or to modifications of the legal framework. In this case, we will adapt this data privacy statement accordingly. Therefore, please make sure to read the current version of our data privacy statement.
Last modified: Mai 14, 2018