[Introduction:]
To streamline AI credit management and align with the broader Copilot strategy, Microsoft is transitioning from AI Builder service credits to Copilot Credits. This change simplifies licensing, improves predictability, and enables a unified experience across Power Platform and Dynamics 365.
[When this will happen:]
General Availability (Production/Worldwide, GCC and GCCH): Rollout begins on November 1st, 2025.
- November 1, 2025: End of sale for AI Builder service credits add-ons
- November 1, 2025: End of AI Builder service credits included in eligible SKUs (seeded credits) for new customers
- November 1, 2026: End of frozen amount of seeded AI Builder service credits for current customers
[How this affects your organization:]
Who is affected: Admins managing Power Apps, Power Automate, and Dynamics 365 Finance environments that currently include or purchase AI Builder service credits.
What will happen:
Licensing and credit transition
- AI Builder service credits will no longer be available for purchase after November 1, 2025. AI tools and capabilities (AI Builder) will now use Copilot Studio capacity.
- Copilot Studio capacity is available via the Copilot Studio prepaid Copilot Credits subscription or Copilot Studio pay-as-you-go.
- Existing paid AI Builder service credits (purchased in AI Builder capacity packs) can continue to be used until expiration or renewal.
- Current customers must purchase Copilot Studio capacity to continue using AI tools and capabilities once their AI Builder service credits expire.
- New customers must purchase Copilot Studio capacity to use AI tools and capabilities (AI Builder)
- Makers can access, train and test models in AI Builder pages in Power Automate and Power Apps portals without additional licensing checks.
- AI Builder trials (200,000 credits for 30 days) will be discontinued after November 1, 2025.
- Admins can allow or block drawing from available Copilot Credits capacity through Power Platform admin center Licensing.
- Existing seeded AI Builder service credit amounts will be frozen on November 1, 2025: this capacity will be renewed each month until November 1, 2026.
- For new purchases, seeding of AI Builder service credits will end on November 1, 2025, for the following SKUs:
- Power Apps per app
- Power Apps Premium
- Power Automate Premium
- Power Automate Process
- Power Automate Unattended RPA add-on
- Power Automate Hosted RPA add-on
- Dynamics 365 Finance
- Dynamics 365 Finance Premium
- Overage management will be simplified starting November 1, 2025:
- In case of overage or unavailability of AI Builder service credits, events using AI Builder service credits will try to fall back to Copilot Credits.
- Extension requests for AI Builder overages will no longer be supported.
- The “important overage” designation will be retired: fallback to Copilot Credit happens when AI Builder service credits capacity is consumed. Features will then be blocked when Copilot Credit capacity is exhausted.
[What you can do to prepare:]
- Review your current AI Builder service credit usage in the Power Platform admin center and plan for transition to Copilot Credits.
- Communicate this change to your internal stakeholders and helpdesk teams.
- Update internal documentation to reflect the new consumption model and overage policy.
- Inform makers and admins about the upcoming AI Builder page access and fallback mechanisms.
Learn more:
- New licensing documentation: Copilot Credits based licensing | AI Builder | Power Platform| Microsoft Learn
- Copilot Studio licensing | Microsoft Copilot Studio | Microsoft Learn
- Licensing and AI Builder credits | AI Builder | Power Platform | Microsoft Learn
[Compliance considerations:]
No compliance considerations identified, review as appropriate for your organization.